Same-Day Service Available! Book Now →

Your tech, fixed today —
without leaving your couch.

I'm Paige. 30+ years fixing tech for IBM, Cisco, and Johns Hopkins — now fixing it for your neighbors. Computers, TVs, WiFi, smart home, and the gadget you can't figure out. I come to you, in plain English, for a flat $65/hr. If I can't fix it, you owe $25*. That's it.

📅 Schedule My Visit About 60 seconds · same-day often available Or call/text now — usually answered in minutes 📞 (336) 289-9354
$25* cap if I can't fix it. No-fix, no-fee. Period.
Geek Squad in-home: $149+ Mine: $25* — waived when I do the work.
$25* Books Your Visit
30-Minute Diagnostic Included
Just $65/Hour to Fix
I Come to You
30+ Years Experience
30-Day Guarantee
Background Checked
Patient & Plain English

Read my full story — 32 years at IBM, Cisco, Johns Hopkins →

Sound familiar?

If any of these have crossed your mind in the last week, you're not alone — and you're not crazy. I see them every day. That's a Tuesday for me.

Computer trouble

  • Slow as molasses
  • Pop-ups everywhere
  • Won't turn on at all
  • Email got hacked
  • Blue screen of death
  • Programs keep crashing
Computer repair & virus removal →

Internet & WiFi

  • Drops constantly
  • Dead zones upstairs
  • Can't connect a new device
  • Slow even when paying for fast
  • Need a new router set up
  • Want a wired ethernet jack
WiFi & network setup →

Smart home & TVs

  • Doorbell camera offline
  • Alexa won't listen anymore
  • TV won't stream / cast
  • New phone you can't figure out
  • Security camera install
  • Stereo or soundbar dead
TVs, smart home & gadgets →

…sound familiar? Then it's a Tuesday for me. Book a visit →

Everything You Need to Stay Connected

Whether your devices are acting up, your WiFi is slow, or you just want to learn how to use your new gadget, I'm here to help. I handle the tech so you don't have to.

Computer Repair & Virus Removal

Slow computer, viruses, blue screens, or won't turn on? I diagnose and fix Windows PCs on-site, usually in a single visit.

Get your speed back →

Hardware Upgrades & Custom PCs

Make your old computer feel like new with an SSD or RAM upgrade. I also design and build custom PCs for gaming or business.

Upgrade your tech →

WiFi & Network Optimization

Eliminate dead spots in multi-floor homes. I specialize in whole-home mesh systems, wired networking (Cat6), and speed tuning.

Fix your WiFi today →

TV Mounting (Up to 60")

Professional TV mounting with optional cable hiding. I ensure your TV is level, secure, and all your streaming apps are configured.

Clean, level, and secure →

Smart Home & Device Setup

Setup and training for doorbell cameras (Ring/Nest), security systems, and Alexa/Google Home. I make your tech easy to use.

Get your tech working →

Printer & Gadget Setup

New printer installation, wireless printing setup, and scanner configuration for all major brands (HP, Epson, Canon, Brother).

Get it working now →

Phone & Tablet Support

Setup, data transfer, and software troubleshooting for Android phones and tablets. (Note: No broken screen repairs).

Expert mobile help →

Small Business IT Support

Affordable, reliable IT support for your small business. I handle the networking, workstations, and security.

Business-grade service →

Simple, Honest Pricing

No hidden fees. No upsells. No surprises. You'll always know what you're paying before any work begins.

Diagnostic Visit

$25* flat

Applied toward repair if you move forward

  • 30-minute on-site diagnostic at your home or business
  • I'll identify the problem and explain your options
  • If I can't fix it—the $25* is all you owe
  • If you proceed with repair, the $25* diagnostic fee is waived

Repair Rate

$65 /hour

Within 30 miles of Thomasville, NC

  • Most repairs take about an hour
  • Your $25 diagnostic fee is waived when you proceed
  • Example: 1-hour repair = $65 (diagnostic waived)
  • No travel charge within 30 miles

Beyond 30 Miles?

+$0.75 /mile

I'll still come to you

  • Same $25 diagnostic + $65/hr repair rates
  • Small mileage fee added to the diagnostic—calculated door-to-door based on actual distance
  • Example: 35 mi away = $3.75 travel fee (5 extra miles × $0.75)

Parts & hardware (RAM, hard drives, etc.) are billed separately at cost. I'll always discuss pricing with you before purchasing anything.

* Diagnostic fee applies to customers within a 30-mile radius of Thomasville. Beyond 30 miles, an extended travel fee (calculated door-to-door) is extra and non-refundable on diagnostic calls.

How It Works

Fixing your tech shouldn't be a headache. I've made it as simple as possible.

1

Book or Call

Pick a time online in about 60 seconds, or just give me a call. You'll pay a small diagnostic fee to lock in your spot.

2

I Come to You

I show up at your home or business at the scheduled time. No need to unplug cables or haul your computer across town.

3

Diagnose & Explain

I find the problem and explain what's wrong in plain English. I'll give you a clear price for the fix before any work begins.

4

Fixed on the Spot

In most cases, I'll fix the issue right then and there. If you proceed with the repair, your diagnostic fee is waived!

Ready to get your tech working again?

Don't let tech stress ruin your day. Book online in 60 seconds or give me a call right now.

📅 Schedule Online Now 📞 Call (336) 289-9354

Same-day appointments often available!

Service Area

I serve a 30-mile radius around Thomasville, NC—no travel charge. That includes most of these communities and many more:

No Travel Charge

Within 30 miles

Extended Service

+$0.75/mile beyond 30 mi • calculated door-to-door

Not sure if you're in range? Give me a call at (336) 289-9354 and I'll let you know.

Why Choose Me

30+ Years of Tech Expertise

I've been working on computers since I was a teenager. Over 30 years I've fixed thousands of machines—from simple slowdowns to problems that had other techs stumped. Whatever's going on with yours, chances are I've seen it before.

Patient & Friendly

I explain things in plain English, not tech jargon. No question is too basic—ask me anything. I want you to understand what happened, not just hand over your credit card.

Honest & Transparent

I'll never try to sell you something you don't need. If your issue takes 20 minutes, I'm not stretching it to fill an hour. If I can't fix it, you'll know upfront.

Your Neighbor, Not a Big Box Store

I'm a local Thomasville tech, not a chain. Whether it's your home computer or your business workstation, it stays right where it is—no packing it up, no dropping it off, no waiting a week. Most issues are resolved in a single visit.

Woman Owned & Operated

PC Repair Onsite is proudly woman owned and operated. When you call, book, or open your door on appointment day—you're dealing directly with me, Paige. No middlemen, no corporate layers.

Common Questions

What devices do you work on?

Just about any electronics in your home or business — Windows PCs (desktops and laptops), Android phones, iPads, tablets, TVs, stereos, streaming devices, printers, security cameras, doorbell cameras, smart home gadgets, game consoles, and more. If it plugs in or connects to WiFi, I can probably help. The only things I don't work on are Apple Macs, iPhones, and broken smartphone or tablet screens.

Do you perform physical networking work like cable runs?

Yes. I provide full-service networking including running ethernet cables (low-voltage), installing new network jacks, and setting up professional WiFi systems. Whether it's a single cable run for your home office or a complete wired network for your small business, I can handle the installation from start to finish.

What forms of payment do you accept?

Cash or any major debit/credit card (Visa, Mastercard, Discover, AmEx). Easy and straightforward.

What if the repair takes longer than expected?

I'll always keep you informed. If I discover the issue is more involved than anticipated, I'll explain what's needed and give you a revised estimate before continuing. You're never on the hook for surprise charges.

Do you provide the parts for hardware upgrades?

Yes! I'll source the right parts for your specific computer (RAM, SSD, etc.) and bring them to the appointment. Parts are billed at cost—I don't mark them up. I'll always confirm the price with you before ordering.

What if you can't fix my problem?

It's rare, but it happens. If I can't resolve it on-site, I'll be upfront about why and point you in the right direction. The $25* diagnostic is all you'll owe (plus any applicable travel fee).

How do I cancel or reschedule?

Your confirmation email includes a link to reschedule or cancel self-service. Reschedule for free or cancel for a full refund when done more than 8 hours before your appointment. Within 8 hours, the diagnostic fee is forfeited. You can also call or text (336) 289-9354.

Do you offer ongoing support or maintenance plans?

Absolutely. If you'd like regular check-ups (updates, cleanup, security scans), we can arrange a recurring schedule. Just ask and we'll work out what makes sense for you.

How long does a typical repair take?

Most repairs are done in about an hour, right at your location. Some issues (like a big Windows update or a hard drive swap) might take a bit longer, but I'll always give you a time estimate before I start.

Do I need to be home during the repair?

Yes—I'll need you (or another adult) home so I can ask questions, show you what I find, and make sure you're comfortable with the fix before I leave.

Ready? Let's Fix It.

Call, text, or email—I usually respond within minutes.

Schedule Online Book Now
Call or Text (336) 289-9354
Email paige@pcrepaironsite.com
Text Me (336) 289-9354 Describe your issue • I'll reply fast
Availability Mon – Sat 8:00 AM – 8:00 PM Closed major holidays